Never leave your debit or credit card out for pickup by a Kalsee employee:
A new scam is targeting local residents—fraudsters are calling people, pretending to be their financial institution, and claiming their card has been compromised. They then offer to "help" by picking up the card if the member leaves it in their mailbox, under a doormat, or another unsecured location. Kalsee will NEVER ask you to leave your card for pickup by an employee. That’s fraud! If you receive a suspicious call like this, hang up and contact us directly at 269-382-7800.
Never share your MFA security code with anyone, under any circumstances:
Fraudsters are actively trying to compromise accounts by tricking members into sharing their online banking login info and Multi-Factor Authentication (MFA) security code. Never share your MFA security code with anyone, under any circumstances. Kalsee will never ask you for your code, and anyone requesting it is attempting fraud. If you give out your code, you may be liable for any resulting losses. Stay vigilant and keep your account secure! Learn more about protecting yourself.